GU Health Review
GU Health is exclusively a corporate health insurer, offering tailored health plans to over 300 businesses across Australia. Members with Extras cover can access GU Health’s First Choice dental and optical providers, which offer 100% back on preventative dental services and “no gap” options on standard eyewear.
GU Health offers flexible excess options on hospital cover, including per-person or per-membership bases, with some plans allowing a “nil excess” option.
| 🔎 Date Established | 2006 |
| 📌 Headquarters | Sydney, New South Wales, Australia |
| 📍 Registration Number | ABN 83 000 124 381 |
| 📉 The average number of members | Not published; offers health insurance to over 300 businesses |
| 📈 Number of Employees | 50 – 200 |
| 📊 APRA-Regulated | ✅Yes |
| 💹 The most recent Market Cap reported | Not published |
| 💛 Average Customer Rating | Limited customer reviews |
| ↪️ Average Number of Reviews | Limited |
| 📑 Market Share | 9.6% |
| 🗃️ Number of plans offered | Hospital Plans, Extras, Corporate Plans, Overseas Visitor Plans |
| ⭐ Sponsorships | None disclosed |
| 📲 Is a Mobile App offered | ✅Yes |
| 🐦 Social Media Platforms | |
| 🔖 Medical Claims Portal | ✅Yes |
| 🏷️ Customer Support Operating Hours | Monday–Friday, 8:30 am – 5 pm AEST |
| 📉 Information Hub and Blog | Yes |
| 📈 Chronic Illness Benefits | ✅ Yes, through Health Management Programs |
| 🎗️ Screening and Prevention Offered | ✅ Yes, as part of corporate wellness programs |
| 🍼 Maternity Benefit | ✅ Yes, included in hospital cover |
| 📊 Health Insurance Premium Range (AUD) | Customised |
| ⏰ Average Waiting Period | Depends; goes up to 12 months |
| 🚩 International Medical Cover Offered | ✅ Yes, for overseas visitors in Australia |
| 🌎 International Travel Benefit | None |
GU Health Plan Overview
| 🔎 Plan | 💴 Premium Range AUD (Min to Max, Weekly to Yearly) | 📌 Exclusions | 🧡 Ideal For | ↪️ Gap Cover Available | 📊 Rebate Percentage | 📈 Average Waiting Period | 📉 Key Features |
| 🥇 Hospital Cover Plans | Varies per corporate arrangement | Restricted benefits in non-partner hospitals; excess applies | Corporate employees needing inpatient services | Yes, with the GU Health Medical Gap network | Varies by income and age; maximum for lower-income tiers | 2 months (standard); 12 months (pre-existing) | Cover for public and private hospital services, access to network providers, flexible excess options |
| 🥈 Extras Cover | Varies with plan structure | Excludes certain over-the-counter items | Members seeking out-of-hospital services | None | Varies based on income tier | 2 months (general extras); specific items may vary | Covers dental, physiotherapy, optical, and alternative therapies; access to First Choice providers |
| 🥉 Overseas Visitor Cover | Custom rates per cover level | Limited to specific services per visa requirements | International employees on temporary visas | Yes, with some plans | Not applicable | Varies based on treatment type | Includes repatriation benefits, inpatient and outpatient services, compliance with visa health requirements |
| 🏅 Corporate & Tailored Plans | Customised by employer | Plan-specific based on corporate agreement | Businesses offering employee health cover | Yes, depends on the arrangement | May vary if the plan includes a government rebate | Typically mirrors standard corporate cover wait times | Customisable benefits and contribution structures to meet employer and employee needs |
GU Health Plans – Features and Benefits
GU Health offers corporate health plans that provide comprehensive coverage and real-world benefits for both employees and businesses. These plans help employers support their staff with essential healthcare, improving well-being, reducing absenteeism, and boosting productivity.
The hospital cover includes essential inpatient services like accommodation, theatre fees, and specialist treatments. Employees can choose between partner and non-partner hospitals, allowing them to find the best options for their needs while keeping costs predictable.
For employees switching from other health funds, GU Health’s seamless cover transfer means no waiting periods for similar treatments, ensuring continuous care.
The extra cover provides additional benefits for out-of-hospital services not covered by Medicare, such as dental care, physiotherapy, optical services, acupuncture, and remedial massage. These services help employees maintain their health and prevent more serious issues in the future.
GU Health also offers specialized benefits for families, seniors, and individuals with pre-existing conditions, ensuring all employee groups are covered.
Employers have flexibility with corporate and tailored plans, allowing them to choose different contribution options that fit their budget while still offering strong coverage. Additionally, the excess options let employees choose the amount they want to pay, with the option of no excess for more comprehensive coverage.
Here’s a breakdown of the key features and benefits of GU Health’s plans for different member categories:
| 🔎 Benefit Category | 📌 Cover Detail | 📍 Limits/Conditions |
| 🏥 Hospital Cover | Partner hospital cover, including accommodation, theatre fees, etc. | Non-partner hospitals incur out-of-pocket costs, subject to excess |
| 🦷 Dental (Preventative, General, Major, Orthodontics) | Cover for a range of dental services, including major dental and orthodontics | Annual/lifetime limits for orthodontics; varies by plan |
| 🦾 Physiotherapy | Cover for individual sessions | Group classes excluded |
| 🤓 Optical (Glasses and Contacts) | Cover for prescription glasses and contact lenses | Cover limits apply depending on the plan |
| 🪡 Acupuncture and Remedial Massage | Cover for alternative therapies | Limits on total claims per year, based on the plan type |
| 📌 Repatriation (Overseas Visitor Cover) | Cover for critical cases requiring transport back to the home country | One-time economy airfare, if eligible |
| 📍 Excess Structures | Flexible excess options, including “nil excess” for some plans | Excess is typically paid by the first member admitted each year; an annual cap may apply |
| ⏰ Waiting Periods | No waiting periods on similar cover when transferring from another health fund | Waiting periods for specific treatments (12 months for pre-existing conditions) |
| ⭐ Pre-Existing Conditions | Cover for employees with pre-existing conditions | 12-month waiting period for certain treatments, including psychiatric and rehab |
Key Benefits for Employers and Employees
Employees
GU Health’s plans offer extensive coverage for medical, dental, and therapeutic services, ensuring employees have access to the care they need. GU Health helps employees maintain good health, reducing the likelihood of illness and absenteeism by covering a wide range of services, including specialised treatments like orthodontics and acupuncture.
Employers
GU Health’s flexible corporate plans allow customisation based on company needs, making it easier to provide healthcare benefits that align with business goals. The ability to choose excess structures and contribute to health insurance premiums makes it a more affordable option.
User Reviews
🥇 Great Service for Business.
I have had nothing but good things to say about GU Health. My business is served well by its corporate health insurance, and filing claims is a breeze. – Clayton
🥈 Tailored Coverage and Support for Employees.
I have been grateful for the cover and health initiatives throughout my time as an employee. I easily tailored my health coverage, and it met my specific needs. Whenever I had to contact GU, I was met with friendly support and quick answers to my problems. – George
🥉 Affordable and Customized Plans for Businesses.
I compared GU with many other insurers in Australia, and I thought GU Health had decent premiums they customised specifically for my business. I feel that I received the best value for my money. – Brandon
GU Health vs Mildura Health Fund vs HCi Health Insurance – A Comparison
| 🔎 Provider | 🥇 GU Health | 🥈 Mildura Health Fund | 🥉 HCi Health Insurance |
| 📌 Years in Operation | 18 years | 95 years | 86 years |
| 📍 Average Numbers of Members | Offers health insurance to over 300 businesses | Over 35,000 | 13,200 |
| 📉 APRA Regulation | ✅Yes | ✅Yes | ✅Yes |
| 📈 Number of Employees | 50 – 200 | 50 - 200 | 10 – 50 |
| 📊 Market Share | 9.6% | Regional market share; substantial membership in the Sunraysia area | <0.1% |
| ↪️ Market Cover | Australia | Primarily regional Australia | Australia |
| 🩷 Customer Rating | Limited customer reviews; no clear rating | High satisfaction rating, 99% in the most recent member survey | 3.5/5 |
| 🔢 Number of reviews | Limited | 100+ | 20+ |
| 📲 Mobile App | ✅Yes | ✅Yes | ✅Yes |
| 💴 Premium Range (AUD) | Customised | From $5.41 fortnightly - $2,039.67 yearly ($750 excess) | Varies |
| 🌎 International Travel Benefit | Offers OVCH | None | None |
| ⭐ Market Capitalisation | Not published | Not applicable; not-for-profit | Unpublished |
| ❤️ Unique Features | No Gap" experience, First Choice dental and optical providers, GU Health app, Care at Home programs | Regional focus, no-gap providers at Mildura Health Private Hospital, gap-free preventive dental, strong community sponsorships, and COVID-19 support benefits | Hospital Cover, easy switching, accident cover, wellness programs |
Advantages of GU Health
With GU Health, employees can instantly claim selected extras by tapping their member card. The company’s long-standing presence in corporate health insurance ensures stability and reliability.
GU Health stays ahead of the curve by constantly innovating to meet evolving needs, including new health initiatives and improved digital claims processing. Unlike retail providers, GU Health tailors plans to meet the specific needs of organizations.
Employees enjoy comprehensive hospital cover, both public and private, and can avoid waiting periods when transferring from other health funds. GU Health also offers wellness programs to support employee engagement and productivity.
The plans are customizable for businesses of all sizes and designed to align with company goals. With access to a wide network of healthcare providers, employees receive preventive care and urgent treatment when needed. GU Health’s customer service team is always ready to assist businesses and employees.
Overview of GU Health Gap Cover
GU Health’s Medical Gap Network offers a set schedule of fees for participating medical practitioners. If your doctor is part of this network, they might accept the GU Health scheduled benefits as full payment for your treatment.
This is referred to as the “No Gap” experience that eliminates out-of-pocket expenses for members. If your doctor charges above the scheduled fee, the “Known Gap” option kicks in. This means you’ll pay a maximum of $400 for the difference.
While the “No Gap” experience offers full coverage for eligible services, the “Known Gap” provides members with a predictable cost—no more than $400 per claim per provider.
Key Features of GU Health Gap Cover
GU Health has a clear fee schedule for doctors, ensuring consistent billing and no surprises for members. You’ll know your costs upfront, helping you plan and avoid unexpected medical bills.
If your doctor isn’t in the GU Health network, the Known Gap program limits your out-of-pocket costs to $400 above the scheduled fee. Any charges above the scheduled fees are capped at $400 per provider, per claim.
GU Health ensures that potential out-of-pocket costs are communicated before treatment. They regularly review payments to specialists within the Medical Gap network and offer “No Gap” and “Known Gap” options for peace of mind.
Doctors who charge above the scheduled fee must inform you of additional costs upfront. GU Health’s large network of medical practitioners makes it easy to find doctors who participate in the Medical Gap network, where they directly bill GU Health, meaning you pay nothing out-of-pocket.
GU Health App Features
GU Health App gives you immediate access to your cover details, ensuring your health information is always within reach. The app simplifies healthcare management, whether at home or out and about, by eliminating the paperwork and waiting times often associated with traditional claims processes.
From the “Claim in a Tap” feature to seamless access to benefits and rewards, the app integrates all these features into one easy-to-use platform.
How to apply for Health Insurance with GU Health
Unlike traditional health insurers, GU Health partners directly with businesses to offer health coverage as part of an employee benefits package.
Before applying, you must confirm with your employer whether GU Health is part of the health insurance options offered. Once your employer has confirmed the partnership, the next steps are easy to follow, with your HR department guiding the process.
Confirm with your HR department or benefits coordinator whether your employer offers GU Health coverage. Once confirmed, ask your HR team for detailed information about the GU Health plans available, including coverage options, premiums, and any contributions your employer will make toward your health insurance.
After you’ve reviewed the plans, your HR department will provide the necessary forms or instructions on enrolling.
| 🔎 Feature | 🅰️ Description | 🅱️ Benefit |
| 💳 Digital Member Card | Add your GU Health card to Apple Wallet or Android | Immediate access to your member card wherever you go—no need to carry a physical card |
| 📌 Claim in a Tap | Submit claims instantly by scanning your digital member card after an appointment | Fast claims processing within two working days of approval |
| 📍 Track Remaining Benefits | Check your remaining Extras benefits and claims history anytime | Helps members stay informed about their cover |
| 🏆 GU Health Rewards | Access exclusive discounts on travel, dining, retail, and health services through the app | Members save on everyday expenses, from health-related services to lifestyle purchases |
| 🔏 Secure Access | All your health information is stored securely within the app for easy and safe access | Protects your health data while making it accessible at any time |
| 💛 Instant Claim Submissions | Submit receipts and confirm claims quickly, reducing the need for paperwork | Saves time and reduces complexity in the claims process |
| 🍎 Apple Wallet and Android Compatibility | Available for both iOS (Apple Wallet) and Android devices | Seamless integration across devices, regardless of platform. |
| ⏰ No Waiting Period Claims | Claims can be submitted immediately after services are rendered, with no waiting periods for similar cover | Quick processing of claims |
| ⏲️ View Claims History | Access past claims to review details and track reimbursements | Convenient for reviewing past claims and managing your overall health expenses |
| ⭐ Multi-Member Support | The app supports multiple members under one account, with easy access to individual health details | Families or group plan members can manage their healthcare cover together |
How to apply for Gap Cover with GU Health
While your standard GU Health plan covers healthcare services, adding Gap Cover addresses situations where you must pay more than your policy covers, such as specialist treatment or hospital stays.
By opting for Gap Cover, you ensure that the difference between what is covered by your insurance and what the provider charges is minimised or eliminated, especially in the case of the “No Gap” experience.
Before applying for Gap Cover, you must confirm that your employer offers GU Health cover. You can do this by contacting your HR department or benefits coordinator to confirm the availability of Gap Cover as part of your health plan.
Once confirmed, review the health insurance plans GU Health offers, ensuring they include Gap Cover and that the cover meets your healthcare needs, especially for hospital stays and specialist treatments.
If you choose to include Gap Cover, follow the registration process provided by your employer.
Once registered, ensure that any healthcare provider or specialist you see is part of the GU Health Medical Gap Network. Before undergoing treatment, you should receive Informed Financial Consent, which outlines out-of-pocket expenses and confirms your coverage.
How to Submit a Claim with GU Health
Here’s an easy step-by-step guide to submitting a claim with GU Health:
1. Choose Your Submission Method
You can submit your claim through the GU Health mobile app by taking a photo of your receipts and submitting them directly. Alternatively, you can log into your GU Health account online and upload your completed claim form and documents. If you prefer, you can also send your completed form and documents via mail.
2. Complete the Claim Form
Enter your full name, policy number, mailing address, and daytime phone number. Next, fill in the required sections for your claim.
3. Provide the Necessary Details
- Include the service date, provider names, and payment details.
- For Hospital Claims, include admission and discharge dates, hospital name, and if it’s related to an accident or compensation.
4. Attach Receipts or Invoices
Attach original receipts or itemised invoices from recognised providers, ensuring they are in English and on official stationery or stamped. For hospital claims, include the top part of your Medicare Statement of Benefits if applicable.
5. Ensure All Information is Correct
Receipts should cover services from the last two years. Hospital claims must be submitted to Medicare first. Be sure to double-check if your claim involves workers’ compensation or a third-party source.
6. Submit Your Claim
You can submit your claim online by uploading the completed form and documents through your GU Health member account. Alternatively, use the mobile app to submit directly from your phone or mail your claim form and documents to GU Health.
Your claim is now submitted, and GU Health will take it from there.
How to Upgrade or Downgrade My Plan with GU Health
If you want to change your cover due to personal reasons or changing needs, GU Health makes the process simple. Since your health insurance is usually through your workplace, any changes need to be discussed with your HR team.
Start by contacting your HR representative or benefits coordinator. They will check if you’re eligible for an upgrade or downgrade and explain the options available.
Once eligibility is confirmed, review the available plans, like switching from a single to a family plan or adding services such as maternity or more hospital care.
If you’re upgrading, be aware that some benefits, like maternity cover, may have waiting periods. HR will inform you of these details so you know when your new cover will start.
After deciding on the changes, HR will provide the documents or instructions needed to adjust your plan.
How do I add a Beneficiary to GU Health?
Since GU Health works with employers to provide health insurance, your HR team can help you adjust your coverage, including adding a beneficiary.
It’s important to keep your beneficiary details up to date, especially when life changes occur, like the birth of a child or changes in your family structure.
To add a beneficiary, contact your HR department or benefits coordinator. They will guide you through the process and provide the necessary forms. You’ll need to provide details like your beneficiary’s full name, relationship to you, and other personal information.
After adding a beneficiary, remember to regularly review your health coverage to ensure it reflects any life changes, such as a change in marital status or the birth of a child.
How to Submit a Compliment or Complaint with GU Health
GU Health values open communication with its members and encourages feedback. Compliments are welcomed as they help GU Health recognise and reward exceptional service, while complaints are taken seriously and can identify (and rectify) any gaps or shortfalls.
| 🔎 Method | 🅰️ Details | 🅱️ Action Required |
| ☎️ Phone | Call GU Health’s toll-free number: 1800 249 966 (8:30 am to 5 pm AEST, Monday to Friday) | Call to share compliments or lodge a complaint directly |
| Email complaints to: [email protected]. Compliments can also be submitted this way | Send a detailed email with your feedback or concerns | |
| ❤️ Mail | Mail your feedback to GU Health, Reply Paid 2988, Melbourne VIC 8060 (no stamp required) | Write your feedback and send it through FreePost |
| 📌 Escalation Process | If your complaint isn’t resolved to your satisfaction, you can escalate it by contacting the Private Health Insurance Ombudsman | If needed, escalate by contacting the Ombudsman for further assistance |
Steps to Submit Your Feedback
You can choose to submit your feedback by phone, email, or mail—each method ensures your feedback is heard and addressed quickly.
When submitting a compliment or complaint, include your membership details, a clear description of your feedback (positive or negative), and any relevant documents or evidence to assist with resolving the issue.
GU Health aims to acknowledge complaints within a set timeframe. If your complaint isn’t resolved to your satisfaction, follow the steps to escalate it and ensure the issue is properly addressed.
How to Switch my Health Insurance to GU Health
Transitioning to GU Health from a previous insurer is easy and involves a simple process. First, complete the Transfer Certificate Request form, which allows GU Health to contact your old insurer and transfer any waiting periods you’ve already served.
The form requires your policyholder details, birth date, and GU Health membership number. If other family members or dependents are switching, include their information as well.
GU Health will handle the cancellation of your previous insurance and request the Transfer Certificate, but remember to cancel any direct debits or automatic payments with your old insurer yourself.
Once the form is completed, submit it to GU Health via email at [email protected] or mail it to their GPO Box in Melbourne. GU Health will process your Transfer Certificate and apply any waiting periods to your new cover.
GU Health Regulation
The regulations that guide GU Health’s operations are fundamental and maintain the integrity of the health insurance system in Australia. These standards not only protect the interests of members but also ensure that GU Health meets strict requirements regarding premiums, coverage, waiting periods, and customer service.
GU Health helps ensure you receive the coverage and protection you expect as a member by complying with these regulations.
| 🔎 Regulatory Body | 📌 Role and Oversight |
| 📉 Australian Prudential Regulation Authority (APRA) | Ensures financial stability by overseeing the solvency and operations of private health insurers like GU Health |
| 📈 Australian Commission on Safety and Quality in Health Care | Develops national standards to ensure that health services are delivered safely and of high quality |
| 📊 Private Health Insurance Act 2007 | Outlines the standards for private health insurance providers, including policies, waiting periods, and premium adjustments |
| 💹 State and Territory Laws | Regulate aspects such as consumer protection, dispute resolution, and the provision of health services across Australia |
Customer Support and Contact Details
GU Health’s customer support team is available during business hours to provide the help you need. You can get in touch using several convenient channels, including the following:
| 🔎 Method | 🅰️ Details | 🅱️ Action Required |
| ☎️ Phone (Domestic) | 1800 249 966 | Call GU Health during business hours (8:30 am – 5 pm AEST, Monday to Friday) |
| 📲 Phone (International) | +61 2 9692 4438 | Call for assistance outside Australia during the same business hours |
| 💌 Email (General) | [email protected] | Send your inquiry for general assistance or information |
| 📑 Email (Provider) | [email protected] | Contact GU Health for provider-related inquiries |
| 📌 Enquiries (New Partners) | Submit an enquiry for new partner inquiries. | Use the online form for partner-related questions |
| 📍 Post | GPO Box 2988, Melbourne VIC 8060 | Mail your inquiries or documents if you prefer written communication |
GU Health Rebates, Discounts, and Rewards
You can access two main financial benefits as a GU Health member: the Australian Government Rebate and GU Health Rewards. Both programs help reduce the cost of your health insurance.
The Australian Government Rebate offers financial relief by reducing the amount you pay for your health insurance premiums. Your household income and age determine your eligibility for this rebate.
On the other hand, GU Health Rewards is an exclusive program that offers members discounts on everyday items and services, from groceries to travel and well-being products.
Australian Government Rebate
Income and Age Eligibility:
- Base Tier: This offers the highest rebate for those with lower household income.
- Tier 1 and Tier 2: Offer reduced rebates for higher-income households.
- Tier 3: No rebate for the highest income bracket.
Members aged 65-69 receive a higher rebate; those over 70 are eligible for the highest rebate within their income tier.
How to Apply:
- Premium Reduction: You can apply the rebate as a direct reduction to your monthly premiums, reducing your out-of-pocket costs.
Alternatively, you can claim the rebate as part of your annual tax return.
GU Health Rewards
GU Health Rewards offers members discounts and special offers on services and products, making it easier to save on everyday essentials. Here’s what you can access as a member:
- Buy eGift cards for popular stores at discounted rates.
- Save on gym memberships, yoga classes, and health-related services.
- Save on items like groceries and household goods.
- Enjoy discounts at a wide variety of restaurants and cafes.
- Get special offers for movie tickets and other entertainment.
To access these rewards, simply log in to the GU Health App, where you can browse offers, shop, and earn points on selected deals. Whether treating yourself to a meal, booking a holiday, or picking up necessities, GU Health Rewards can help you get more value from your membership.
GU Health Additional Health Services and Products
GU Health offers a range of specialized services to meet the diverse needs of its members. Whether you’re an overseas visitor needing to meet Australian visa requirements or someone seeking home-based healthcare options, GU Health ensures access to essential services. Additionally, the GU Health Hub provides resources to support both physical and mental well-being, promoting a healthy lifestyle at work and beyond.
Overseas Visitor Cover
GU Health provides health insurance specifically for overseas visitors, ensuring that international guests can meet Australian visa requirements and receive the necessary care while in the country.
Members benefit from access to private healthcare options, including hospital accommodation, specialist treatments, and physiotherapy services. Key benefits include:
- Meets visa requirements with tailored cover.
- Access to private healthcare, including hospital stays and specialists.
- Flexibility in choosing providers within the network.
With GU Health, overseas visitors can enjoy peace of mind, knowing they have the coverage they need to stay healthy and compliant during their time in Australia.
Health Care at Home:
GU Health offers home-based healthcare options for eligible members, enabling them to receive chemotherapy, wound care, and physiotherapy at home. This service reduces the need for frequent hospital visits, offering members more comfort and control over their care.
Key services include the following:
- Physiotherapy at Home: This is Available for rehabilitation following surgeries or injuries.
- Wound Care at Home: Includes advanced care such as negative pressure wound therapy for eligible members.
- Chemotherapy at Home: Receive chemotherapy treatments in the comfort of your home, reducing hospital visits and disrupting daily life.
- Eligibility: Services are available based on clinical appropriateness and member needs.
With GU Health’s home-based healthcare services, eligible members can receive essential treatments in the comfort of their own homes, reducing hospital visits and enhancing their overall care experience.
GU Health Hub:
GU Health supports members’ physical and mental well-being through the GU Health Hub, which offers resources focused on healthy living in the workplace and beyond.
This includes articles on mental health, stress management, and productivity, offering practical tips for improving overall wellness. Key resources include:
- Practical advice on enhancing workplace well-being, from conflict resolution to burnout prevention.
- Articles on staying active and managing physical health, including stretches for energy and maintaining a healthy diet.
- Tips for improving mental health, including mindfulness and stress management strategies.
GU Health promotes overall well-being through the GU Health Hub, offering valuable resources to support both physical and mental health in the workplace and beyond.
Pros and Cons
| ✅ Pros | ❌ Cons |
| Provides resources like the GU Health Hub with wellness programs | GU Health is not ideal for traditional personal health cover |
| Provides fast claims processing | Requires businesses to partner with GU Health |
| Offers the Australian Government Rebate | GU Health’s cover is not as broad as larger, more traditional health insurance providers |
| Customised plans tailored for businesses | GU Health is only employer-based; it does not cater to individuals |
| Includes the option to access mental and physical health programs | Limited global network compared to larger insurers |
In Conclusion
GU Health has established a strong presence in the Australian health insurance market by focusing on corporate clients. With over 20 years of experience, they offer tailored health insurance solutions for businesses and their employees.
GU Health stands out with specialized services like Overseas Visitor Cover for international visitors and Health Care at Home. Their focus on workplace wellness through resources like the GU Health Hub further enhances employee well-being. The GU Health Rewards program also provides discounts on travel, health, and well-being.
However, GU Health is best suited for businesses rather than individuals. It may not be ideal for those seeking traditional personal health insurance or more flexibility in customizing plans. Additionally, larger insurers may offer broader networks and more specialized treatment options.
You might also like:
- Frank Health Insurance
- Medibank Private Health Insurance
- Bupa Private Health Insurance
- Best small business health insurance
Frequently Asked Questions
Can anyone apply for health insurance with GU Health?
No, GU Health Insurance only provides customised health insurance plans for corporate clients in Australia. Individuals cannot purchase health insurance policies independently; instead, partnerships with employers offer coverage.
How do I claim with GU Health Insurance?
Members can submit claims using the GU Health App, Online Member Services, or by presenting their digital member card at providers equipped with HICAPS facilities.
Does GU Health Have an App?
Yes, GU Health Insurance has a mobile app that allows members to easily manage their coverage, submit claims, and access their digital member card. You can find the app on both Apple and Android app stores.
What is the GU Health Medical Gap Network?
The GU Health Medical Gap Network helps lessen (and even sometimes completely remove) out-of-pocket expenses for hospital medical services. If your doctor is part of this network, the bill will be sent directly to GU Health.
